1. General
All sales made through YasRace.com are final. Once a ticket is purchased and confirmed, it cannot be canceled or refunded unless the event itself is officially canceled or rescheduled.
2. Event Cancellation or Postponement
If an event is canceled, customers will receive a refund equal to the ticket price paid (excluding service fees) within 14 business days of the official announcement.
If an event is postponed, tickets remain valid for the new date.
3. Incorrect or Duplicate Orders
If you believe your order was processed incorrectly, please contact our support team immediately at info@yasrace.com for review.
4. Force Majeure
We are not liable for refunds in the event of force majeure circumstances, including natural disasters, security risks, or government restrictions that cause cancellation.